RickyZaman

Engineering manager, cloud and generative AI

Illustration of Ricky Zaman in a bomber jacket

From patient care to platform leadership.

I started in cancer care, where a plan is either exactly right or it doesn't ship. I carried that standard into engineering, and it now shapes how my teams build AI platforms and cloud infrastructure for a bank.

Healthcare-to-engineering background

Radiation therapy and pharmacy taught me precision, human-centered judgment, and zero-defect execution long before I wrote my first production line of code.

Full-stack technical credibility

I still write code and review architecture. My teams trust my decisions because I've shipped the systems I'm asking them to build.

Production AI builder in regulated banking

I've shipped Generative AI systems inside a regulated enterprise, where compliance, security, and auditability aren't optional.

Team builder, not just a manager

100% retention across my squads, with 6 engineers grown into senior-level contributors on my watch.

Seven roles, one throughline: precision at scale.

TD Bank

TD Bank

Dec 2025 - Present

Engineering Manager

Lead 3 squads of 12+ engineers building the bank's AI automation and cloud platform strategy.

  • Built and scaled a Generative AI automation platform now used across 6 business lines
  • Grew 6 engineers into senior-level contributors with zero regretted attrition
  • Cut release cycle time by two-thirds through CI/CD and platform investments
  • Received multiple Legendary Awards for cross-org impact and delivery
GenAIKubernetesAzureTerraformReactPython
TD Bank

TD Bank

Aug 2024 - Dec 2025

DevSecOps Engineer

Owned security and reliability for the bank's CI/CD backbone across 50+ pipelines.

  • Designed and hardened 50+ CI/CD pipelines under a zero-trust security model
  • Containerized 25 legacy services and migrated them onto Kubernetes
  • Improved mean time to detect security incidents by 70%
  • Partnered with compliance to pass every regulatory audit with zero findings
KubernetesAzure DevOpsTerraformSplunkSonarQube
TD Bank

TD Bank

Jul 2022 - Aug 2024

Associate Engineer II

Architected multi-region Azure infrastructure supporting critical banking workloads.

  • Led 15+ infrastructure migrations to a multi-region Azure footprint
  • Identified and eliminated redundant infrastructure spend, saving $800K annually
  • Built the foundation for the platform team's future automation work
AzurePowerShellARM TemplatesNetworking
TD Bank

TD Bank

Jun 2020 - Jul 2022

Associate Developer

Shipped customer-facing banking features, promoted in 18 months, the fastest track on record.

  • Built and shipped features for a digital banking platform used by 5,000+ daily users
  • Promoted from Developer to Associate in 18 months, the fastest path on the team
  • Worked across React, Angular, and Java services in a regulated environment
ReactAngularJavaSQL Server

Palomino Systems Inc.

Apr 2019 - Sep 2019

Full Stack Developer

Delivered end-to-end web applications for five clients, from requirements through production deployment.

  • Shipped five client web applications from requirements through production deployment
  • Increased organic traffic by 30% through SEO work and front-end performance tuning
  • Ran load testing and scaled hosting infrastructure to keep applications responsive under growth
JavaScriptNode.jsSEOPerformance

Ontario Treasury Board Secretariat

Aug 2018 - Jan 2019

Web Developer

Built an ASP.NET MVC application to track and report file transmission errors across government systems.

  • Built an ASP.NET MVC application to track and report file transmission errors across government systems
  • Led release testing and introduced QA practices that streamlined weekly CRM deployments
ASP.NET MVCC#SQL
Princess Margaret Cancer Centre

Princess Margaret Cancer Centre

Apr 2015 - Nov 2016

Healthcare Professional

Delivered radiation therapy and pharmacy care where precision and zero-defect work are non-negotiable.

  • Delivered precision radiation therapy treatment plans for cancer patients
  • Practiced pharmacy operations requiring exact, error-free execution under pressure
  • Built the human-centered, zero-defect mindset that now shapes how I lead engineering teams
Patient CarePrecision OperationsRegulatory Compliance

The daily toolbox.

The technologies behind the numbers on this page. Hover any of them for where it earned its place.

Languages

TypeScriptPrimary language for platform and frontend work
PythonAutomation, data pipelines, and AI services
JavaCore banking services and APIs
PowerShellAzure automation and infrastructure scripting

Frontend

ReactDigital banking platform used by 5,000+ daily users
Next.jsModern app framework of choice
AngularEnterprise banking frontends

Cloud & Infrastructure

AzureMulti-region architecture, $2M+ in savings
Kubernetes25 legacy services containerized and migrated
DockerContainer-first delivery across 50+ pipelines
TerraformInfrastructure as code for every environment
HelmRelease packaging for Kubernetes workloads
LinuxDaily driver for platform operations

DevOps & CI/CD

GitHub ActionsPipeline automation and release gates
Azure DevOps50+ zero-trust CI/CD pipelines
GitHubSource of truth for every team I lead
GitTrunk-based development advocate

AI & Automation

Azure OpenAIGenAI platform now used across 6 business lines
UiPath50+ automated workflows, 8,000 hours saved yearly
AlteryxSelf-service data workflows for operations teams

Security & Observability

SonarQubeQuality and security gates in every pipeline
Splunk70% faster mean time to detect incidents

Data & Workspace

SQL ServerRegulated banking data workloads
VS CodeWhere the code still gets written
JiraDelivery tracking across 3 squads
ConfluencePlaybooks, runbooks, and architecture docs
FigmaDesign reviews with product partners

Work I built and led.

Macro photograph of a circuit board

AI / Platform Engineering

Enterprise AI Automation Platform

10,000+ staff hours saved annually

Manual, repetitive operations work across business lines was consuming thousands of staff hours and slowing the bank's ability to respond to regulatory and market changes.

I designed the platform and led the team that built it: a Generative AI automation layer combining LLMs with UiPath and Alteryx, giving non-technical teams a self-service way to automate document-heavy workflows.

GenAIUiPathAlteryxAzure OpenAIPython
Server racks in a data center

Cloud Architecture

Cloud Modernization at Scale

$2M+ saved · 3× deployment velocity

Legacy on-prem infrastructure across 40+ services was expensive to run and slow to ship, creating risk for a regulated banking environment.

I led the migration of 40+ services to a modern Azure cloud footprint with infrastructure-as-code, cutting run costs and tripling how fast teams could ship safely.

AzureKubernetesTerraformGitHub Actions
Padlock resting on a backlit keyboard

Security / Platform

DevSecOps Transformation

70% faster MTTD · 100% compliance

A 200-person engineering org needed security built into the pipeline, not bolted on after the fact, without slowing delivery.

I designed and rolled out a zero-trust DevSecOps model across the organization, embedding automated security scanning and policy checks directly into CI/CD.

Zero TrustSonarQubeSplunkAzure DevOps
Hands using a bank card at a laptop

Full Stack Engineering

Digital Banking Platform

Millions of users · 99.99% uptime

The bank needed a digital banking experience that was accessible, reliable, and able to scale to millions of users without compromising on compliance.

I built and operated core features of the platform to WCAG 2.1 AA accessibility standards, sustaining 99.99% uptime in production.

ReactAngularJavaWCAG 2.1 AA
Analytics dashboard on a screen

Automation

Intelligent Process Automation

50+ workflows · 8,000 hours saved per year

Operations teams were spending thousands of hours per year on document processing and data reconciliation tasks that followed predictable rules.

I built 50+ automated workflows using UiPath and Alteryx, freeing operations staff to focus on judgment-based work instead of repetitive processing.

UiPathAlteryxRPASQL

Off the clock, around the world.

Nine places that reset how I think, from Dhaka to Queenstown.

Hong Kong, Hong Kong

Hong Kong

Hong Kong

Skyline, ferries, and the densest views on earth.

Beijing, China

China

Beijing

The Great Wall and a few thousand years of history.

Tokyo, Japan

Japan

Tokyo

Neon nights and temples in the same afternoon.

Seoul, South Korea

South Korea

Seoul

Palaces by day, Han River by night.

Dhaka, Bangladesh

Bangladesh

Dhaka

Where my family's story starts.

Queenstown, New Zealand

New Zealand

Queenstown

Fjords, mountains, and zero straight lines.

Sydney, Australia

Australia

Sydney

Harbour views and an Opera House skyline.

Las Vegas, United States

United States

Las Vegas

The strip lit up like a circuit board.

New York City, United States

United States

New York City

The skyline that taught me to think bigger.